FAQs

Frequently Asked Questions

Most frequent questions and answers

Know More About Unilive

We specialize in wholesale distribution of luggage, travel accessories, and a wide range of corporate and promotional gifts.

We are headquartered in Kuala Lumpur, Malaysia.

With roots in trading since 2020, Unilive has built a solid foundation in the gift and luggage industry. In 2024, we officially incorporated as Unilive Sdn. Bhd., expanding our capabilities and strengthening our commitment to clients.

Our client base ranges from corporate organizations and banks to gift wholesalers and retailers. We specialize in supporting companies with large-scale procurement, promotional campaigns, and customized gifting solutions.

We specialize in travel luggage, corporate gifts, promotional items, . Our range includes suitcases, backpacks, custom water bottles, gift boxes, with options for logo printing and custom packaging.

Yes, we provide product customization such as logo printing, engraving, or branded packaging.

Absolutely. You can contact us to receive our latest catalog or browse our product range online.

Yes, bulk orders qualify for competitive pricing and discounts.

Certain products, such as luggage, come with warranty coverage. Please check with our team for specific items.

You can place an order by contacting our sales team directly or through our online inquiry form or whatsapp.

Yes, MOQs vary by product. Our team will advise based on your selection.

We accept bank transfers and other standard corporate payment methods.

Yes, for larger or customized orders, we usually require a deposit.

Definitely. Our team provides detailed quotations based on your requirements.

Yes, we deliver across Malaysia.

For ready stock items, delivery is typically fulfilled within 2–3 working days. For customized products, the lead time is approximately 6 weeks, depending on order specifications and quantity.

Yes, we do our best to accommodate urgent requests. Please contact us for arrangements.

We use trusted logistics partners and also arrange delivery through our own network for bulk orders.

Yes, we welcome distributors and partners. Please reach out to explore opportunities.

Yes, we specialize in building long-term partnerships with consistent supply and service.